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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48899 reviews)

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4.94

Based on 48,899 reviews, last reviewed 12th Mar 2026

444800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Simple, easy, accessible The simplicity of the app, sign up process and customer service is absolutely excellent. The offer of spending abroad is also brilliant too and great ... Read more Reviewed on: 12th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48899)

Review of the Chase Bank, Current account:

No quibble, easy use, quick to clear (no messing aro...

No quibble, easy use, quick to clear (no messing around with transfers). They do everything so much better and without the fuss of other hughstreet banks. Reviewed on: 12th April 2024

Happy with service .

Happy with service . App is slick and works well. Reviewed on: 14th February 2026

Easy to use app, good communications.

Easy to use app, good communications. Particularly like the round up option giving interest and the cashback. Reviewed on: 14th February 2026

great bank

cashback great shae restricted now just to food shops transport and fuel at 1 percent. used to be on everything Reviewed on: 14th February 2026

Great app, good perks such as cashback for using deb...

Great app, good perks such as cashback for using debit card and savings rate is competitive Reviewed on: 14th February 2026

Easy to navigate app ease of use good comms

Easy to navigate app ease of use good comms Reviewed on: 14th February 2026

Great and easy to use.

Great and easy to use. Dry simple Reviewed on: 14th February 2026

Excellent banking experience with Chase

I’ve been using Chase for my current account and I’m very happy with the service. The app is modern, easy to use, and everything works smoothly. Payments are instant, and I especially like the cashback feature and clear transaction history. The account setup was quick and simple. I feel confident and comfortable using Chase as my everyday bank. Highly recommended. Reviewed on: 14th February 2026

Simple clean banking with no nonsense

Simple clean banking with no nonsense Reviewed on: 14th February 2026

Very easy to manage.

Very easy to manage. The App is well set up. Reviewed on: 14th February 2026

Customer service is second to none.

Customer service is second to none. I had a query and my call was answered almost immediately. The advisor was pleasant and really helpful. Brilliant service Reviewed on: 14th February 2026

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