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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

I think is the best bank going and you can use it an...

I think is the best bank going and you can use it anyway. It's amazing account. I use it for my craft fairs for payment Reviewed on: 29th April 2024

1% Cash back on card purchases

1% Cash back on card purchases and round up outs savings money into a savings account with 5% interest Reviewed on: 28th April 2024

Excellent service

Excellent Experience and best services Reviewed on: 28th April 2024

Great bank, no more fees when purchasing and using c...

Great bank, no more fees when purchasing and using card abroad. Easy to setup account Reviewed on: 28th April 2024

great products and saver no other bank gives you 5.1%

nothing to say no problems saver account gives you 5.1% no other bank gives you that. Reviewed on: 27th April 2024

Good communication and product offering, the app cou...

Good communication and product offering, the app could do with being quicker but aside from that, an all round good banking experience. I would recommend to others. O also enjoy the link between Chase and Nutmeg. Reviewed on: 27th April 2024

Easy App to use, by far the best online bank

Excellent banking app, shows transactions instantly so you can check you haven’t been overcharged before leavening the shop. Very easy to transfer money to and from accounts. Works really well when abroad Reviewed on: 27th April 2024

Great banking app.

Great banking app. Great rates and offers cashback incentive which is a bonus. The app is straightforward and transactions are really quick and real time. Customer service is also very helpful. Cannot fault it. Reviewed on: 27th April 2024

Amazing Customer Service

I enjoy the superb customer services as I can speak to a human being way faster than other experiences I've had with other banks. Reviewed on: 26th April 2024

I am dyslexic so I was having a little bit of a diff...

I am dyslexic so I was having a little bit of a difficulty filling out my paperwork. I’ll get the customer Care call. The lady was so helpful. Polite spoke perfect English and was very patient with me through the whole experience. She made me feel so happy that I took the time to call for more help I couldn’t be more happier when I got off the phone and she also advised me of the saving scheme for the one percent extra till November she was very knowledgeable very understanding and very experienced in what she was telling me and helping me very very satisfied Reviewed on: 26th April 2024

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