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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Cashback and saving the change

I like that the bank rewards its customers with 1 % cashback on every purchase (maximum £ 15 earned per month through cash back). I also like the feature of the app that allows to save the change. Reviewed on: 15th April 2024

Good service and products.

Good service and products. Very easy to use the app. Very pleased with interest rate and rewards available. Reviewed on: 15th April 2024

GREAT 10/10

Great app, very informative app and easy to use. Reviewed on: 15th April 2024

Great Bank

Good costumer service, great to keep track of expenses, and free account as well. Reviewed on: 15th April 2024

Easy to use app and good customer services

Easy to use app and good customer services Reviewed on: 15th April 2024

Outstanding Customer Service

Easy to set up and manage account. Excellent customer service, chat connected to a live agent immediately who was professional and able to seek resolution before messaging back in minutes. Regular, relevant account updates received and great interest on all saving products. What more could you want? Reviewed on: 15th April 2024

It’s just so easy to transfer money

It’s just so easy to transfer money Reviewed on: 15th April 2024

Very good customer service and very helpful using th...

Very good customer service and very helpful using the app if needed Reviewed on: 15th April 2024

So far I am very impressed with Chase Bank.

So far I am very impressed with Chase Bank, I especially like the way I get immediate notification of card purchases and upcoming/actual payments from my account. Reviewed on: 15th April 2024

My partner introduced me to Chase bank.

My partner introduced me to Chase bank. Since joining we have saved considerably when we have travelling abroad, as our other bank charges us a small fortune for using our card when in another country to make transactions. One of the aspects that make banking with Chase such a golden experience is the customer help lines. Gone are the long waiting on the phone and having to talk to an automated and frankly irritating system, only to have you queries solved with a totally irrelevant answer. With Chase you actually get to speak to an actual person to help you, such simple things like this make people value an organisation and in return the customer feels valued. The cash that I earn is very appealing, it may be a few penny's and pounds here or there but it amounts up over time especially with bigger purchases, just got to be careful not to become a shopaholic. All in all a great testament of how financial organisation should present itself and may it stay that way. Reviewed on: 15th April 2024

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