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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Easy to use the app and paying is great especially w...

Easy to use the app and paying is great especially when abroad Reviewed on: 15th April 2024

The best so far!

The best so far! I never had this good customer service and they are giving you so many incentives to save as well. Everything is easy and straightforward in your app, just a fingertips away. Absolutely highly recommended Reviewed on: 15th April 2024

Recently switched to a Chase account - loving how ea...

Recently switched to a Chase account - loving how easy it was and how great the online banking app is. Really intuitive and easy to use, and great savings options too. Reviewed on: 15th April 2024

Easy to use app.

Easy to use app. Fast and helpful customer support. I feel my money is safe with Chase. Reviewed on: 15th April 2024

Full control of my Chase Account

I enjoy the live activity of my Chase App which allows me greater control of my account. Reviewed on: 15th April 2024

easy to use

The account and app are easy to use, it has a good interest rate and is flexible. Reviewed on: 15th April 2024

Opening account was easy and the app is excellent

Opening account was easy and the app is excellent Reviewed on: 15th April 2024

Excellent customer service, I was having difficulty...

Excellent customer service, I was having difficulty setting up my account (my fault) and they talked me through it Reviewed on: 15th April 2024

Great bank and also great for when going abroad as w...

Great bank and also great for when going abroad as well . Reviewed on: 15th April 2024

Effective and well-functional banking

I was introduced to Chase by my mother-in-law, who always searches for the best ways to save money. I am so pleased to start using Chase. Firstly, it was so easy to open an account, and we’ve never had any problem with using the application. The app is super user-friendly. Chase gives 1% cash back for every spending, and you can also choose to round up, which gives you interest too. I use my Chase debit card abroad with no additional fee and still receive cash back. The Chase Savings Account gives you the best rates for instant access. Great to read the Chase newsletter. It's very informative. Customer service has always been very helpful; they have responded to my questions promptly and in the most kind way. It has been a pleasure to use Chase as my banking account! Thank you. Reviewed on: 15th April 2024

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