Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 48,985 reviews, last reviewed 19th Apr 2026
451900% increase in 5 star reviews
in the past 90 days
1100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

The perks that made Chase an attractive choice are n... The perks that made Chase an attractive choice are no longer there. Cashback is now limited to certain types of UK spending only and the interest rate... Read more Reviewed on: 19th April 2026
James's avatar
James

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48985)

Review of the Chase Bank, Current account:

Great app

5
I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Chase’s current account and saver are excellent

5
Overall the service has been good, very happy with my current and savings account, can’t comment on customer service, haven’t had a need to test it out Reviewed on: 14th February 2026

Great service and fantastic bank

5
Great service and fantastic bank Reviewed on: 14th February 2026

Very clear online banking, but a real person who ans...

5
Very clear online banking, but a real person who answers the phone if one needs help. Reviewed on: 14th February 2026

Very customer friendly

5
The Chase app works very well and cash back is very good Reviewed on: 14th February 2026

App is easy to use and helpful for tracking spending.

5
App is easy to use and helpful for tracking spending. Reviewed on: 14th February 2026

I’ve been using Chase Bank current account in the UK...

5
I’ve been using Chase Bank current account in the UK for a while now and overall it’s been a very smooth experience. The app is intuitive, payments are fast, and the cashback feature is a nice bonus. It’s especially good for everyday spending and managing savings pots separately. Reviewed on: 14th February 2026

Very good tool for budgeting, allowing a better plan...

5
Very good tool for budgeting, allowing a better plan of monthly finances, improving my financial behaviour! Very happy and pleased with this bank. Reviewed on: 14th February 2026

Cashback not competitive

3
The cashback incentive was good at first but then it dropped and is not competitive Reviewed on: 14th February 2026

Straightforward Comprehensive Banking

5
Chase Bank offers a.comprehensive, simple to use app for their current account. It's very easy to manage your spending and saving. Reviewed on: 14th February 2026

Great current account with the ability to open multi...

5
Great current account with the ability to open multiple accounts if needed. Has been great for using different pots to spend from Reviewed on: 14th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

  • Chase Protect

    from Chase Bank 4.98 from 49 reviews
    Chase Bank
  • Credit card

    from Chase Bank 4.94 from 379 reviews
    Chase Bank
  • Savings

    from Chase Bank 4.94 from 23014 reviews
    Chase Bank
    View all products