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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

with it being app based i can keep track in real tim...

with it being app based i can keep track in real time my spending and balance, what i use it for is seeing how much i spend a month to see what i need to retire Reviewed on: 15th April 2024

Best on line bank by far

Easy to deal with, great phone app, far better than any other online bank I have used Reviewed on: 15th April 2024

Very reliable and trustworthy bank

Very reliable and trustworthy bank Reviewed on: 15th April 2024

Nice bank

Rewarding banking allow users getting cashback on everyday debit card spending. Every transaction is clear and detailed. The personal details are private by given by a numberless card. Reviewed on: 15th April 2024

Very easy to set up, very helpful staff, good 1% re...

Very easy to set up, very helpful staff, good 1% reward for spending. Site easy to navigate. Reviewed on: 15th April 2024

Amazing customer service and value

Amazing customer service and value Reviewed on: 15th April 2024

Think fraud

Always great with offers banking top up etc. Customer services can be slow to resolve issues especially when it’s fraud and as a customer you are panicking Reviewed on: 15th April 2024

A great bank with amazing benefits for users.

A great bank with amazing benefits for users. The cash back is an extra treat each month, it is easy to move money between accounts on the app and to transfer to different banks. I like that you can add different 'pots' as this makes it easier to move money for different things i.e. holidays and birthdays. I would recommend to everyone. Reviewed on: 15th April 2024

got this account for everday spending and use on hol...

got this account for everday spending and use on holiday. The exchange rates are great compared to my old bank Reviewed on: 15th April 2024

Frankie's view

very great customer service, simple banking process. able to use it everywhere in the world quite easily. Reviewed on: 15th April 2024

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