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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

no consumer protection and terrible customer service

My parter had nearly £1000 taken from his chase account in unauthorised transactions. We called chase as soon as we saw these, while the payments were still pending, and asked them to block the payments. They agreed to do so but then failed to suspend them and refused to refund the money even after we sent them copies of the police report detailing the crime. Reviewed on: 14th April 2024

So simple to use

Very easy to use. The phone app is clear and easy on the eye. Reviewed on: 14th April 2024

Really great App and competitive interest rates.

Really great App and competitive interest rates. Reviewed on: 14th April 2024

I have used the chase bank since last December.

I have used the chase bank since last December. It is good to see of how much interest i can get and how much cash back i get each time i am spending. Reviewed on: 14th April 2024

Love that we don’t get charged for using it abroad...

Love that we don’t get charged for using it abroad Reviewed on: 14th April 2024

Best bank account I have

Simple to use. Effortlessly move money from high interest to card account. Free international withdrawals anywhere. Reviewed on: 14th April 2024

Excellent Bank

Excellent service and even in abroad it works well. Very happy with chase overall. Reviewed on: 14th April 2024

It is a great bank to be with, the app is very simpl...

It is a great bank to be with, the app is very simple to navigate and I love that you get a % of your money back when you spend or save with chase. Reviewed on: 14th April 2024

Seamless transaction on the app, appropriate communi...

Seamless transaction on the app, appropriate communication and security. Reviewed on: 14th April 2024

Good offers

Easy friendly online app bank with good deals Reviewed on: 14th April 2024

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