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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Great customer service.

Great customer service. Easy to manage different accounts.instantaneous transactions Reviewed on: 14th February 2026

Pretty good perks

Got savings accounts and 1% cashback is great ~ Reviewed on: 14th February 2026

Good customer service on the one occasion I had to c...

Good customer service on the one occasion I had to call. Cash back is great and the interest rates are not too bad Reviewed on: 14th February 2026

Could do better

Started off as a great new kid on the block however they have stopped treating long term customers with the same offers available to new customers eg Savings rates! Reviewed on: 14th February 2026

Great service, easy to get hold off support, great,...

Great service, easy to get hold off support, great, very easy to use app Reviewed on: 14th February 2026

Great for travelling abroad, easy to use.

Great for travelling abroad, easy to use. Love the rounding up Reviewed on: 14th February 2026

Wish I’d found chase earlier.

Wish I’d found chase earlier. Great current account. I moved for the FX benefits but now I’ve moved everything to chase. Reviewed on: 14th February 2026

Straightforward, no nonsense

Setting up & using my current account was so straightforward. Chase suits my lifestyle as I don’t have to worry about charges abroad & cash back on everyday food shop & fuel expenses is an added bonus. I am easily able to navigate between my current & savings accounts. Immediate notifications of transactions is very useful. Reviewed on: 14th February 2026

A very speedy and customer-focused bank account with...

A very speedy and customer-focused bank account with excellent updates for all transactions. The app is informative and very easy to navigate. The facility to pay or withdraw in other currencies is a gamechanger. Reviewed on: 14th February 2026

Excellent bank

Very good bank offering great selection of products and reliable service Reviewed on: 14th February 2026

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