Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 48,219 reviews, last reviewed 15th Feb 2026
95200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to use and quick reliable staff a phone call away. Easy to use and quick reliable staff a phone call away. All transactions are easily completed and I am happy to continue using them for all my banking... Read more Reviewed on: 15th February 2026
David C's avatar
David C

Latest lowest rating:

2

Phone access/small screen only, is no good. Disappointed by lack of online website. Trying to organise paying bills etc is difficult on a small phone screen. Was expecting to have full page func... Read more Reviewed on: 14th February 2026
Marky's avatar
Marky

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48219)

Review of the Chase Bank, Current account:

Amazing well done Chase.

5
Amazing well done Chase. Opened my account together with a saving account in minutes. Very easy to use the app. Thank you. Reviewed on: 15th February 2024

Easy banking

5
A simple to use debit card facility with east linkage to savings products Reviewed on: 15th February 2026

Chase provide a great current account which is easy...

5
Chase provide a great current account which is easy to use whilst travelling. I like how easy it is to move money between my current account and savings and the app is great at seeing everything in a single place. Reviewed on: 15th February 2026

Very easy bank to use, I have had a positive experie...

5
Very easy bank to use, I have had a positive experience with Chase Reviewed on: 15th February 2026

Chase app

3
Good service. Easy to use app. I would recommend Chase to my family and friends. Reviewed on: 15th February 2026

Easy to use App.

5
Easy to use App. Transfers completed in seconds. Reviewed on: 15th February 2026

Excellent online bank.

5
Excellent online bank. App is simple to use, allows integration with Nutmeg for savings/ISA accounts. Reviewed on: 15th February 2026

Excellent customer service

5
Whilst on holiday was charged twice for an entrance ticket. The retailer did not resolve. Once home contacted Chase who investigated and refunded my money. Reviewed on: 15th February 2026

Card for Anywhere

5
A friend recommended the card to me and since being accepted for one, have never looked back. The top-up savings and abroad use, i.e. Czech Republic and Kafelonia, Greece, are perfect. Reviewed on: 15th February 2026

Best Service

5
Always great service, quick and efficient. Reviewed on: 15th February 2026

Chase customer service is the best .

5
Chase customer service is the best from a bank I’ve ever experienced. Quick online support and also via the phone. Always so polite and helpful. Reviewed on: 15th February 2026