Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

View other Chase Bank products

4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

A brilliant banking service,...

A brilliant banking experience, easy online service, with cashback rewards and the ability to round up your spending, makes a nice little savings pot. Reviewed on: 13th April 2024

A digital purse in your pocket

I love the Chase bank account. It is like having a 'digital' purse in my pocket! Reviewed on: 13th April 2024

Easy web.

Easy web. Straightforward and clear Reviewed on: 13th April 2024

interest rates on savings accounts but cashback coul...

interest rates on savings accounts but cashback could provide more options Reviewed on: 13th April 2024

Reliable and good benefits plus gives cash back

Reliable and good benefits plus gives cash back Reviewed on: 13th April 2024

Cut To The Chase

The process of setting my account up was simple, straightforward and easily accomplished. The company's info and communication procedures are helpful and not unduly intrusive. Funcionality of the app is excellent. Reviewed on: 13th April 2024

Great customer service

The App is always very quick. If you have a problem you can chat to someone immediately. The 1% cashback is a bonus. Reviewed on: 13th April 2024

Simply, a most productive and easy to manage account.

Excellent and easy to manage current account which pays interest. Cash back with most purchases, which is a useful savings mechanism. Ability to round-up purchases adding the cash into a savings account, also with interest. Quite simply, the best place to maintain a current account and profit. Nice to see these pots increase in value. All managed with an excellent app. Some of the banking features may expire after the first year, which is a disadvantage - however, one hopes that alternative ongoing promotions will be offered. The online help is excellent, but the conversation can sometimes run too long by an overzealous team member. Keeping track of the roundup transactions is frustrating because the dates do not always match the expenditure postings, however, a small price to pay! Reviewed on: 13th April 2024

Great service and cashback

Great service and cashback rewards is a great offer. Reviewed on: 13th April 2024

I have a nice secure numberless card which I can and...

I have a nice secure numberless card which I can and did use around a globe and I happy with that, I recommended Chase JP Morgan card to my partner and she is very happy to get cashback, planning to use round-up feature and open a saving account, so as myself, thank you very much! Reviewed on: 13th April 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Choice Current Account
from Danske Bank UK 3.79 from 22 reviews
FlexBasic
from Nationwide 4.32 from 129 reviews
Current account
from Monzo 4.85 from 19426 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.83 from 23032 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.70 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub