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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Easy access good rates and accepted everywhere I go...

Easy access good rates and accepted everywhere I go to shop or on holiday, secure cards for peace of mind. I'm kept up to date by email and through the app so I know what I'm doing with my money at all times. Reviewed on: 13th April 2024

Chase offers superb service with both their current...

Chase offers superb service with both their current and saving’s accounts and the interest is brilliant and the accounts are straightforward. Reviewed on: 13th April 2024

Brilliant service great customer attitude

Brilliant service great customer attitude Reviewed on: 13th April 2024

Amazing rates and good app to use.

Amazing rates and good app to use. Never had any problems, everything as it should be without the feeling of being ripped off by the more "high street" banks. Reviewed on: 13th April 2024

Brilliant from the start.

Brilliant from the start. Great switch over from old bank, super easy, intuitive app and great support Reviewed on: 13th April 2024

Nothing not to like.

Nothing not to like. Great value and love being able to communicate with a human Reviewed on: 13th April 2024

Efficient Service

I’ve never had to speak to customer services, that’s how great the app and experience has been. Reviewed on: 13th April 2024

5 Star service

Good saving rates & spending cash back incentives. Reviewed on: 13th April 2024

Easy to setup, easy to use, and access to online hel...

Easy to setup, easy to use, and access to online help at any time. Reviewed on: 13th April 2024

Great updates

Great updates for new products that are avaliable. Cashback is a great incentive. Reviewed on: 13th April 2024

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