Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48900 reviews)

View other Chase Bank products

4.94

Based on 48,900 reviews, last reviewed 14th Mar 2026

445000% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The money I get just for spending is great The money I get just for spending is great Reviewed on: 14th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48900)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

The best debit card for travelling.

I use it for travelling abroad. Very easy and stress free card for paying for different retailers and withdrawing cash all around the world. Customer service is the best. 24/7 from abroad to chat and waiting time for the call is always minimum compare to others. I had a transaction which I did not purchase and Chase automatically declined but block my card from fraudulent. They asked me to call them to unblock the card however I was in abroad and my phone provider did not allow me to call back to UK. Chase then tried to call me but my phone couldn’t receive the calls either. Cut the story to short I had to chat with my phone provider which took me way longer to find their contact than Chase contact from App. Finally I could call Chase but once I was holding their answer I chatted to let them know they could call me. Within seconds a lady called me and all problem were solved after a few mins. She stayed on line and make sure I could use my card as well as change my account details so that the declined transaction could not be re-charged as they believed that was not purchased by me. And very easy to organise where transactions are for different uses, restaurants, shopping, etc! I have used Chase for all around the world, last year I have been to at least 6 countries. And the money transfer to and from Chase to my other accounts is less than 10s. Sometime I have to do it while I’m queuing to pay or while paying at the cashier as suddenly find out not enough money in my Chase account. I don’t have to hold the queue or let the cashier wait, it just done and can pay again in very short amount of time. Reviewed on: 14th February 2026

Excellence

Very good banking app excellent rewards system cannot fault this bank very pleased with service & options available Thank you Reviewed on: 14th February 2026

Is a great bank great customer service well done.

Is a great bank great customer service well done. Reviewed on: 14th February 2026

I’ve had an excellent experience with Chase UK curre...

I’ve had an excellent experience with Chase UK current account so far. The app is clean, fast, and very easy to use, with real-time spending notifications and clear transaction tracking that make managing money simple. The cashback feature is a great bonus for everyday spending, and the savings account offers a competitive interest rate compared to many high street banks. Customer support has been responsive and straightforward whenever I’ve needed help. Overall, it feels modern, transparent, and genuinely rewarding to use — a refreshing alternative to traditional UK banks. Reviewed on: 14th February 2026

Easy to set up and manage so would recommend it to a...

Easy to set up and manage so would recommend it to anyone Reviewed on: 14th February 2026

A retailer took payment twice and Chase customer ser...

A retailer took payment twice and Chase customer service helped to resolve Reviewed on: 14th February 2026

Any problem I have had has been delt with switftly t...

Any problem I have had has been delt with switftly the change over from my last bank was smooth and quick. Reviewed on: 14th February 2026

Chase is so easy to bank with

Really easy to set up account, great to use when abroad, quick customer service when needed. Reviewed on: 14th February 2026

Fantastically easy to use at home and abroad

Fantastically easy to use at home and abroad Reviewed on: 14th February 2026

BY FAR the easiest account to open

This was BY FAR the easiest account to open and the easiest app I have ever used. Reviewed on: 14th February 2026

Alternative products

Current Account
from Clydesdale Bank 3.61 from 61 reviews
Cash Card Account
from Barclays 4.51 from 141 reviews
Current Account
from Reliance Bank 4.00 from 1 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub