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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

easy to use account

No nonsense easy to use account. linked with their savings accounts moving funds around is simple. Reviewed on: 14th February 2026

Chase have a great and app and my occasional calls t...

Chase have a great and app and my occasional calls to their customer service have been handled very efficiently. Reviewed on: 14th February 2026

I love the chase app I find it easy to...

I love the chase app I find it easy to use Reviewed on: 14th February 2026

Chase deliver

Great, smooth, no issues. Easy to transfer cash between accounts Reviewed on: 14th February 2026

Easy to use app and queries have always been answere...

Easy to use app and queries have always been answered promptly Reviewed on: 14th February 2026

Easy to contact and good app, with no exchange rates.

Easy to contact and good app, with no exchange rates. Reviewed on: 14th February 2026

Wonderful bank.

Wonderful bank. Current account is fantastic with the roundups and cash back. Great savings account as well. Reviewed on: 14th February 2026

10/10 for customer service.

Have been with Chase for about a year, customer service is excellent. Reviewed on: 14th February 2026

Customer Service

I have found them to be excellent at handling any of my questions it’s like talking to a friend . Reviewed on: 14th February 2026

Only use the app but it’s excellent

Only use the app but it’s excellent Reviewed on: 14th February 2026

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