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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48899 reviews)

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4.94

Based on 48,899 reviews, last reviewed 13th Mar 2026

444900% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to setup, easy to use. Easy to setup, easy to use. The round-up function is my favourite, as well as cash back. Reviewed on: 13th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48899)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Always prompt response from you whenever I call you.

Always prompt response from you whenever I call you. Unusual today. Reviewed on: 14th February 2026

Great App bank.

Great App bank. Good cash back incentives. App is very user friendly. Reviewed on: 14th February 2026

Excellent bank with really responsive customer servi...

Excellent bank with really responsive customer service that give me great peace of mind. Reviewed on: 14th February 2026

Great bank account

I have had no issues since setting up my Chase account both savings and current- easy and simple to use - the way it should be Reviewed on: 14th February 2026

Super simple

Super simple to switch. It’s all just worked. Best online platform I’ve used for banking. Reviewed on: 14th February 2026

Great rates, free to use a broad the ideal card

Great rates, free to use a broad the ideal card Reviewed on: 14th February 2026

Excellent service

Excellent service always able to speak to someone promptly if you have a problem Reviewed on: 14th February 2026

Review of chase banking

Always helpful and answer the phone quickly. Reviewed on: 14th February 2026

Great app easy to use.

Great app easy to use. Cashback available too. Straightforward to navigate different options. Reviewed on: 14th February 2026

Video called the person receiving the money.

I was about to transfer a large amount af money to a somebody. The bank called me immediately and questioned me . They where thorough and carried out their security check and made sure that I was sure that who I was sending it to was them. Although it was my do. I was sending it to they asked me to check it was him by video calling him. Wow! That was through. What a great job . Reviewed on: 14th February 2026

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