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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48634 reviews)

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4.94

Based on 48,634 reviews, last reviewed 18th Feb 2026

104850% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Best Banking app We needed this kind of banking app and offering in the UK Reviewed on: 18th February 2026

Latest lowest rating:

2

Phone access/small screen only, is no good. Disappointed by lack of online website. Trying to organise paying bills etc is difficult on a small phone screen. Was expecting to have full page func... Read more Reviewed on: 14th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48634)

Review of the Chase Bank, Current account:

Fantastic Account

No fees for spending abroad, cashback, an easy app (a bit slow though), and great features. Reviewed on: 16th March 2023

Chase online banking the best bank

Time being with chase my growth with online banking has grown. Accessibility is customer friendly especially for some one who struggles with online. I confidently handle online banking by using this company as an elder user of the service. Wish everyone I know had this account with easy to use service and options. To save and create accounts Reviewed on: 16th February 2026

Brilliantly simple app

The introductory interest offers are really great, but the reason I stay with Chase after those have expired is because the app is just so easy to navigate and has tons of useful information in there that is really helpful with my day-to-day banking needs. Reviewed on: 16th February 2026

Been a user since the beginning, never had problems,...

Been a user since the beginning, never had problems, everything always went smoothly Reviewed on: 16th February 2026

Good Bank and great customer service

Great customer service. Would like Chase to offer a decent interest rate on credit balances and ideally restore the previous cash back Reviewed on: 16th February 2026

Chase Review

Always supportive with queries and fantastic benefits such as 1% cash back on all purchases Reviewed on: 16th February 2026

No problems

Loved the UX of the app and the ease of use. Reviewed on: 16th February 2026

I’ve only had one issue which was my.

I’ve only had one issue which was my. Fault and when I rang they answered quickly and helped me resolve my issue brilliantly Reviewed on: 16th February 2026

I couldn’t ask anymore from an account

I’ve had my Chase account for 4 months now and originally signed up for there leading ISA rates but then decided to try there current account and it has been incredibly easy to move money around between accounts and manage my finances. Furthermore there round up savings account is working overtime for me and ensuring that I’m maximising my investing potential. Reviewed on: 16th February 2026

So easy to use an online account.

So easy to use an online account. Good rate of interest too. Reviewed on: 16th February 2026

Recommend

Great bank with an easy to use app Reviewed on: 16th February 2026

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