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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Excellent customer service from opening account to a...

Excellent customer service from opening account to also a very user friendly app Reviewed on: 14th February 2026

Excellent All Round Provider

Great app, excellent support services, reasonable interest rates on savings Reviewed on: 14th February 2026

Overall very reliable and easy to deal with

Overall very reliable and easy to deal with Reviewed on: 14th February 2026

Great online services, easy to use App

Great online services, easy to use App Reviewed on: 14th February 2026

Just an amazing service.

Just an amazing service. Everything you need, Chase can do. Customer service is second to none. All the information you could ever need is easily accessible. Their rewards are brilliant. I just can't fault it. Reviewed on: 14th February 2026

Reminders of when payment ar going to go out

Reminders of when payment ar going to go out Reviewed on: 14th February 2026

Really easy app, comprehensive FAQs,

Really easy app, comprehensive FAQs, Reviewed on: 14th February 2026

Easy to apply for, a very easy app to understand.

Easy to apply for, a very easy app to understand. And I always speak to a person from this country. They are always very polite and helpful. Reviewed on: 14th February 2026

Help when needed most.

I have been unfortunate to have had my card cloned, and Chase were fantastic. They reassured me that it was nothing that I had done wrong and swiftly refunded the sums back into my account. Chase messaged me to tell me of suspicious activity on my account and after security protocols, they soon had the money back where it back where it belonged. It is very comforting to know that Chase are on alert all of the time. Reviewed on: 14th February 2026

Easy to use app with loads of info and features.

Easy to use app with loads of info and features. Round up is a great way to set aside and save money effortlessly Reviewed on: 14th February 2026

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