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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Nice clear easy-to-use app.

Nice clear easy-to-use app. Good rates Reviewed on: 20th February 2026

Best Bank

Never had any issues. The rare occasion I contact them I speak to someone based in the UK. Reviewed on: 20th February 2026

Bank account that worked for me

I wanted a Bank account that worked for me and had benefits that I needed and Chase never fails to provide and continue to upgrade and innovate! Great Work Chase Reviewed on: 20th February 2026

Not competitive e.g. Tesco Bank

Should match Tesco Bank Internet Saver Reviewed on: 20th February 2026

Always had good service from Chase

Always had good service from Chase Reviewed on: 20th February 2026

Very clear and easy to use app.

Very clear and easy to use app. Excellent customer service when required. So handy all being online, accessible whenever needed. Reviewed on: 20th February 2026

Easy account swap with guidance throughout.

Easy account swap with guidance throughout. Great communication and easy to use app. A huge step up from my previous account Reviewed on: 20th February 2026

Chase stands out from the rest

Cash back, round up, no charges for spending abroad and decent savings rates make Chase stand out from the rest. Just a bit of a shame that the cash back opportunities have reduced over time. Reviewed on: 20th February 2026

Happy customer

I like the easy use of the website, the great saving packages and the communication. I also appreciate that there are not many information on my card but I have easy access to everything on the application. Reviewed on: 20th February 2026

Great banking app, love the options to open multiple...

Great banking app, love the options to open multiple saving pots and option to round up. I would really like if the bank could be linked to Sprive to help mortgage overpayment but alas Chase does not allow this Reviewed on: 20th February 2026

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