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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Very easy to deal with,any queries sorted quickly

Very easy to deal with,any queries sorted quickly Reviewed on: 14th February 2026

Great efficient service by phone.

Great efficient service by phone. Great interest rates on savings accounts. Reviewed on: 14th February 2026

Brilliant app.

Brilliant app. Useful debit card. No fees when abroad. Love it. Reviewed on: 14th February 2026

Fantastic since the beginning.

Fantastic since the beginning. Customer service is excellent, cashback is great for the rewards and the £50 refer a friend is brilliant. Reviewed on: 14th February 2026

Great for Everyday & Travel

Very good current account and therefore what I use for everyday spending , including travel which is another excellent feature. Reviewed on: 14th February 2026

Really enjoy the banking experience.

Really enjoy the banking experience. Very straight forward to use. Reviewed on: 14th February 2026

I have had a very pleasant experience banking with C...

I have had a very pleasant experience banking with Chase Reviewed on: 14th February 2026

Good online only bank.

The ease of having everything on the app is perfect. I travel a lot and always struggled to go to a high street bank during opening hours. Not only that but comparatively the issues are more quickly and efficiently resolved through the chase app. Finally I like the card as it features no information (numbers etc on it) so even if you lose the card it’s difficult for someone to use it. Reviewed on: 14th February 2026

Always found them very helpful.

Always found them very helpful... Easy to use site... Contact them and they answer and sort out the problem straight away... I am old and can't manage some sites or understand them... Chase is easy to keep an eye on things.... I reccomend them to my Grandchildren... Reviewed on: 14th February 2026

Great customer service and UX and they offer great i...

Great customer service and UX and they offer great incentives Reviewed on: 14th February 2026

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