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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

I've had a positive experience.

I've had a positive experience. It was much better when I was a new customer. Now I've been with Chase Bank for a couple of years the benefits aren't quite as attractive. Reviewed on: 18th February 2026

Great app, clear and easy to use.

Great app, clear and easy to use. Any queries are answered quickly and efficiently Reviewed on: 18th February 2026

The onboarding is quick and easy card can be used qu...

The onboarding is quick and easy card can be used quickly do t need to wait for the physical card . Really like the cashback Reviewed on: 18th February 2026

Excellent service had no problem at all

Excellent service had no problem at all Reviewed on: 18th February 2026

Great bank and great customer service

Great bank and great customer service Reviewed on: 18th February 2026

Ive been with Chase a number of years and find the b...

Ive been with Chase a number of years and find the banking app very easy use. Notifications are very quick when sending and receiving money. Great for using abroad with no charges Reviewed on: 18th February 2026

Secure and reliable Banking

Always feel very secure. No numbers on debit card.. Regular checks on expenditure.with insert card every 3 (ish ) transactions and phone verification for large transfer amounts. Reviewed on: 18th February 2026

Chase UK digital current account

Easy set-up, easy access, swift transfers. Has become my 1st-choice 'rainy day" digital account for emergency funds Reviewed on: 18th February 2026

Good experience

App works well, intuitive to use & when query raised have been able to speak to a person and get resolved. Reviewed on: 18th February 2026

Easy to use, good app.

Easy to use, good app. Have recommended to all friends and family, to use 1% cashback and for savings account. Enjoy round up feature Reviewed on: 18th February 2026

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