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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Love ability to spend money abroad without being pen...

Love ability to spend money abroad without being penalised, and also round-up savings. Excellent customer service. Have multiple saving accounts for different needs. Reviewed on: 25th March 2026

Excellent easy and effective banking.

Excellent easy and effective banking. Online access is simple and easy to understand Reviewed on: 25th March 2026

Customer serive at Chase bank poor

Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down to the point where they have paid me compensation for the poor service. Reviewed on: 25th March 2026

Amazing experience, customer service is extremely he...

Amazing experience, customer service is extremely helpful Reviewed on: 25th March 2026

Good second account for spending money.

Good second account for spending money. Cashback on purchases. Very good app. Reviewed on: 24th March 2026

Good support on the chat facility .

Good support on the chat facility. - helped resolve issue with purchase which never arrived. Reviewed on: 24th March 2026

Current account

Excellent service. Quick notification. Constantly monitoring. Reviewed on: 24th March 2026

Easy to use, geart app

Easy to set up, good incentives initially and offer cash back and great for spending abroad. Reviewed on: 24th March 2026

Chase the best

Simple, easy and convenient to use their online banking app. Reviewed on: 24th March 2026

Very well run service

Very efficient customer service and great app Reviewed on: 24th March 2026

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