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Chase Bank: Current account reviews

4.94
Based on 48,941 reviews, last reviewed 27th Mar 2026
448400% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy and efficient Easy to use app. Any transactions are carried out efficiently and quickly. Reviewed on: 27th March 2026
Clare M's avatar
Clare M

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48941)

Review of the Chase Bank, Current account:

1% cashback on everything!

4
1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

Setting up the account was simple, straightforward a...

5
Setting up the account was simple, straightforward and quick. Using the account is easy, at home and abroad. Customer service was very efficient and no problem. Reviewed on: 13th February 2026

Very easy to use and customer service is great

5
Very easy to use and customer service is great Reviewed on: 13th February 2026

Great simple and easy banking and great rewards

5
Great simple and easy banking and great rewards Reviewed on: 13th February 2026

I find Chase meets all my requirements of what I wan...

5
I find Chase meets all my requirements of what I want in a bank. I've had no major issues and everything works as it should. A friend and relative joined on my recommendation and both are more than happy with the services offered. Reviewed on: 13th February 2026

Good cool fantastic great brilliant fantastic

5
Good cool fantastic great brilliant fantastic Reviewed on: 13th February 2026

Easy and quick to open an account.

5
Easy and quick to open an account. Intuitive interface. Reviewed on: 13th February 2026

Chase Bank is a great bank!

5
I switched to Chase Bank a few months ago and I love it. The current account is great, the app is extremely user friendly and every interaction I’ve had with customer services was helpful, with very quick responses from the customer services team. The bank is so good that I’ve referred three friends to open a current account! Reviewed on: 13th February 2026

Chase are awesome, excellent customer service

5
Chase are awesome, excellent customer service Reviewed on: 13th February 2026

Overall experience with banking online and savings a...

5
Overall experience with banking online and savings account and interest on savings Reviewed on: 13th February 2026

Brilliant bank with no overseas card charges

5
Brilliant bank with no overseas card charges Reviewed on: 13th February 2026

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