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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48943 reviews)

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4.94

Based on 48,943 reviews, last reviewed 27th Mar 2026

448500% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

an excellent bank. I like Chase bank they’re alright. The only thing I would’ve liked to have seen is a bank in London or England. It doesn’t have to be any particular c... Read more Reviewed on: 27th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48943)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

I was a Barclays customer for 40 years and moved to...

I was a Barclays customer for 40 years and moved to Chase 4 years ago. Their customer service is excellent because it is immediate. Reviewed on: 13th February 2026

I like that I can use my bank card abroad without in...

I like that I can use my bank card abroad without incurring extra fees Reviewed on: 13th February 2026

Amazing service, great app easy to use and quick res...

Amazing service, great app easy to use and quick responses Reviewed on: 13th February 2026

User friendly app, competitive interest rates.

User friendly app, competitive interest rates. Ability to set up other accounts within the main one. Easy to move money between saving and current account. Excellent customer service Reviewed on: 13th February 2026

Excellent since day one.

Excellent since day one. Contacting the bank is simple, helpful staff and a logical approach to pretty much all things. Reviewed on: 13th February 2026

Best bank I’ve been with, easy to contact and always...

Best bank I’ve been with, easy to contact and always helpful when needed Reviewed on: 13th February 2026

Found this Bank Amazing

Found this Bank so good from the very start. They explain everything about them, their customer service which is by far the best I have encountered, their invest department then it’s over to you simple all done in second. The current account is excellent. Reviewed on: 13th February 2026

Very good, I like it a lot and I have enjoyed using it.

Very good, I like it a lot and I have enjoyed using it. Reviewed on: 13th February 2026

its been great especially the saver account the intr...

its been great especially the saver account the intrest is great and cashback also Reviewed on: 13th February 2026

Best new option

Great app, wish they were on the high street Reviewed on: 13th February 2026

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