Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

View other Chase Bank products

4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Easy to use app and excellent to use abroad

Easy to use app and excellent to use abroad Reviewed on: 13th February 2026

Easy to use app and had no problems whatsoever while...

Easy to use app and had no problems whatsoever while have been using. Reviewed on: 13th February 2026

Excellent customer service, easy APP use and straigh...

Excellent customer service, easy APP use and straightforward, interest rate on savings is good. Reviewed on: 13th February 2026

Chase Bank

Excellent so far no issues. A very reliable service with good customer support. Reviewed on: 13th February 2026

Love my banking experience with Chase

Love my banking experience with Chase Reviewed on: 13th February 2026

Positive experience

All positive with my experience and the rewards for spending helps build up a piggy bank Reviewed on: 13th February 2026

Their customer service support is excellent!

Their customer service support is excellent! Always easy to get hold of and they go the extra mile! App is easy to use and I’m in control. Love this bank. I wish others were like Chase! Reviewed on: 13th February 2026

Great card to use when abroad

Great card to use when abroad feel totally safe from fraudulent activities and feel as though getting best rates when spending in different countries Reviewed on: 13th February 2026

Good customer service, very tough fraud team!

Good customer service, very tough fraud team! Been enjoying the boosted interest for the first 6 months in the savings pot, and the instance access makes it very easy to use except if you try to pay someone new a significant amount - then you have to jump through quite a few hoops to prove you are not being scammed! Reviewed on: 13th February 2026

They are,great, always responsive in person via phon...

They are,great, always responsive in person via phone or message ,sorted out any issues straight away.A really good bank Reviewed on: 13th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Graduate Current Account
from Bank of Ireland 0.00 from 0 reviews
Current account
from Handelsbanken 5.00 from 5 reviews
Plutus account
from Plutus 0.00 from 0 reviews

Want to see more from Chase Bank?

Chase Protect
from Chase Bank 4.98 from 47 reviews
Credit card
from Chase Bank 4.95 from 376 reviews
Savings
from Chase Bank 4.94 from 22999 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub