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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48948 reviews)

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4.94

Based on 48,948 reviews, last reviewed 31st Mar 2026

449000% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great current account! Great current account! Reasonable cash-back like the round-up as a way of saving and an easy connection to savings account. Like the debit card espec... Read more Reviewed on: 31st March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48948)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Always fine apart from long phone calls to verify ma...

Always fine apart from long phone calls to verify making large purchases Reviewed on: 13th February 2026

Very good customer service.

Very good customer service. Always easy to use. Always there to help. Highly recommend Reviewed on: 13th February 2026

Easy to open an account and the app is easy to use,...

Easy to open an account and the app is easy to use, no problems so far Reviewed on: 13th February 2026

Confidence in My Everyday Banking!

Chase has been excellent so far. They’re responsive when you need support, respectful in how they deal with customers, and transparent about how everything works. It gives me genuine confidence keeping my money in their current account. Reviewed on: 13th February 2026

Best bank I have used, banking app superb on laptop...

Best bank I have used, banking app superb on laptop or phone. I like the fact when you use your debit or credit card you have notification. Reviewed on: 13th February 2026

Simple, easy and clean

Love how simple and easy the app is to use. Very clean interface and not complicated to understand. Easy to switch between the current account and savings and now insurance too. I like how their card doesn’t have any numbers either and it’s fully digital Reviewed on: 13th February 2026

Very simple to use current account which still gives...

Very simple to use current account which still gives cash back on groceries and fuel. I like the round up facility as well. Very good to use internationally with no transaction fees. Reviewed on: 13th February 2026

App easy to use.

App easy to use. Current account good for my requirements Reviewed on: 13th February 2026

Can’t fault Chase.

Can’t fault Chase. Excellent products and superb customer service. Reviewed on: 13th February 2026

Such a smooth app, and cashback ! .

Such a smooth app. Secure online purchases requiring simple verification in the app. And cash back on day to day purchases Reviewed on: 13th February 2026

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