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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48945 reviews)

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4.94

Based on 48,945 reviews, last reviewed 29th Mar 2026

448700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy and trustworthy banking Easy to use app, cash back on supermarket purchases, accessible customer service team. Reviewed on: 29th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48945)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Never any issue - works as it should

Never any issue - works as it should Reviewed on: 13th February 2026

A great package with a great app!

A great package with a great app! Reviewed on: 13th February 2026

Always helpful and timely.

Always helpful and timely. Polite and intelligent. Reviewed on: 13th February 2026

Excellent service &app Recommend

Excellent service & app would recommend. Always available on messenger and telephone, with no long waiting times and I can understand clearly what they are communicating Reviewed on: 13th February 2026

Excellent banking experience , highly recommended

I’ve been using Chase for my current account and I’m very satisfied with their service. The app is easy to use, payments are fast, and everything works smoothly. I also appreciate the cashback and the clear communication. So far, I’ve had no issues at all and the overall experience has been excellent. I would definitely recommend Chase to others. Reviewed on: 13th February 2026

The account was easy to set up and works well for me.

The account was easy to set up and works with my Chase savings account. The features available with the account are better than many high street accounts and I have found the support services to be excellent. Reviewed on: 13th February 2026

Really user friendly app.

Really user friendly app. with transactions showing promptly as well as useful cashback on some retailers. Reviewed on: 13th February 2026

It’s the easiest banking app to get on with , you kn...

It’s the easiest banking app to get on with , you know where you are with your money . If you spend and save you get good returns Reviewed on: 13th February 2026

Cashback not as good as it was initially

Cashback not as good as it was initially Reviewed on: 13th February 2026

Fab Product

Great experience from opening to everyday support. Reviewed on: 13th February 2026

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