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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Great bank.

I have never had any problems with this bank. Great when I go abroad. Reviewed on: 13th February 2026

Great app

The app is easy to use and to navigate with up to date information and quick transfer of funds Reviewed on: 13th February 2026

Chase bank offers great value & choice of accounts

Chase bank offers great value & choice of accounts Reviewed on: 13th February 2026

Fantastic bank with great products and customer service

Really easy to open the account. The app they provide is extremely useful and easy to use. Contact with customer service is simple, easy, with knowledgeable staff that get things sorted and provide appropriate advice. A pleasure to use. Reviewed on: 13th February 2026

I've been with Chase UK from very early in their rol...

I've been with Chase UK from very early in their rollout; I've rarely needed to seek help from customer services but when I have, they've been prompt and spectacular! The app itself is clean, user friendly. Reviewed on: 13th February 2026

Friendly reliable service, very good communication...

Friendly reliable service, very good communication and assurance. Reviewed on: 13th February 2026

It’s a pleasant surprise to get a person to speak to...

It’s a pleasant surprise to get a person to speak to for more complicated issues rates are good and newcomers get a very good deal without having to switch their current a account Reviewed on: 13th February 2026

Never had any issues and if I had any questions the...

Never had any issues and if I had any questions the chat is very quick and easy to use and get a good answer Reviewed on: 13th February 2026

User friendly apps.

User friendly apps. The Chase e-banking app is efficient and easy to use. Reviewed on: 13th February 2026

Excellent

They really look after existing customers as opposed to just encouraging new ones Reviewed on: 13th February 2026

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