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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48945 reviews)

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4.94

Based on 48,945 reviews, last reviewed 29th Mar 2026

448700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy and trustworthy banking Easy to use app, cash back on supermarket purchases, accessible customer service team. Reviewed on: 29th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48945)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Holiday banking cover

I had my card stolen in a French market and chase enabled me to continue my holiday .They also do not charge for currency conversion.Im delighted with the fact they send me a text message every time a purchase is made with my card so I’m aware of any purchase and if abroad it converts the expenditure to sterling almost immediately. Reviewed on: 13th February 2026

Outstanding

Every experience I have had has been professional and excellent Reviewed on: 13th February 2026

So good, you don't even need their customer service.

Great bank, good perks, easy to use, simple messaging, great app. Don't even have a need for customer service because everything just works. Reviewed on: 13th February 2026

A brilliant bank with great service!

A brilliant bank with great service! Reviewed on: 13th February 2026

Good bank to put money in, it is very convenient so...

Good bank to put money in, it is very convenient so I definitely recommend it! Reviewed on: 13th February 2026

Very easy to use bank and service.

Very easy to use bank and service. Great products and use of card abroad with no fees Reviewed on: 13th February 2026

Excellent to use

I've used the current account for a while now and love the instant payment system especially abroad as the exchange rate is good when using it in local currency. I also like the ease of use when moving money around and use cashback and roundup all of the time. Reviewed on: 13th February 2026

I think everything is seamless with chess from openi...

I think everything is seamless with chess from opening an account to using debit or credit card. Its so easy to talk to the customer support. Its as easy as banking can ever get! Reviewed on: 13th February 2026

Great service and online offering with really helpfu...

Great service and online offering with really helpful staff. Any question or query is always resolved quickly and efficiently. Reviewed on: 13th February 2026

Great card usage in Europe.

Great card usage in Europe. Great rate for savings. Reviewed on: 13th February 2026

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