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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Excellent Account and App

The account is very easy to use through the app. Extremely user friendly. Customer services are very easy to contact and advisors are friendly and knowledegable. Have never had any issues with the administration of the account. Very easy to move money and the round up feature is excellent. I note this has been adopted by other banks Reviewed on: 13th February 2026

Every day banking

I use Chase as my everyday bank and have found then excellent in all aspects of customer care and savings accounts Reviewed on: 13th February 2026

Very satisfied, easy an fast to use, all functionali...

Very satisfied, easy an fast to use, all functionalities you need Reviewed on: 13th February 2026

Excellent.

Excellent. Easy management on line. Always keep one informed. Reviewed on: 13th February 2026

I have used chase for years now

I have used chase for years now and I’ve recently moved my wages over to be paid into the account it’s so simple to use and I love using it abroad Reviewed on: 13th February 2026

Outstanding customer service.

Outstanding customer service. Competitive offers and incentives. Reviewed on: 13th February 2026

Excellent app

Easy to use app, Just let's me exit when finished! Good offers, excellent customer service. Reviewed on: 13th February 2026

Never any issue - works as it should

Never any issue - works as it should Reviewed on: 13th February 2026

A great package with a great app!

A great package with a great app! Reviewed on: 13th February 2026

Always helpful and timely.

Always helpful and timely. Polite and intelligent. Reviewed on: 13th February 2026

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