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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Easiest Bank to Use

Great easy on line banking for current account and savings accounts. Great card to use abroad also. Reviewed on: 13th February 2026

Customer Service is great.

Customer Service is great. Never on hold for long and don't have endless options to choose before you get through to an actual person. App easy to use and set up on new devices. Cashback is a great perk, round up works well. Savings interest rate was good but now I'm not a new customer it isn't so good. I think they should review loyalty. Reviewed on: 13th February 2026

Good incentives for cashback.

Good incentives for cashback. Very easy to use app. Good customer service when I have needed to contact them. Reviewed on: 13th February 2026

Best interest rates and trustworthy

Best interest rates and trustworthy Reviewed on: 13th February 2026

I have loved using Chase bank for my current account...

I have loved using Chase bank for my current account, it's been really helpful using the different pots to help with saving and budgeting Reviewed on: 13th February 2026

Good easy to use current account.

Good easy to use current account. The app is very intuitive & easy to use. I’m very impressed with the Chase current account. Reviewed on: 13th February 2026

Easy to use app, great for using abroad.

Easy to use app, great for using abroad. Easy to open multiple saver pots for Reviewed on: 13th February 2026

Definitely worth a try!

Very responsive to queries and easy to use Reviewed on: 13th February 2026

Slick mobile app, no fuss just solid banking services

Slick mobile app, no fuss just solid banking services Reviewed on: 13th February 2026

Great bank, they have supported through difficult si...

Great bank, they have supported through difficult situations with sound advice and customer service. I would recommend them in an instant Reviewed on: 13th February 2026

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