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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Chase if the place for you.

Chase accounts and savings are so easy to use to save and make payments. I wished I had moved to them earlier. All my family now have accounts with them. Reviewed on: 13th February 2026

Chase: Great, but could be better.

Chase is such a great bank. It’s a great app to do some saving and spending, plus it’s on Apple Pay. Two things I would like to see more of in Chase. 1: Bring back cashback for all purchases and a bigger limit. Plus, when you’re logging in to a new phone, don’t ask for ID. Reviewed on: 13th February 2026

I've had absolutely no problems with chase Bank.

I've had absolutely no problems with chase Bank. Would highly recommend them Reviewed on: 13th February 2026

Easy to use, prompt notifications, interest.

Easy to use, prompt notifications, interest. Reviewed on: 13th February 2026

Thorough, excellent customer service, makes the cust...

Thorough, excellent customer service, makes the customer feel protected Reviewed on: 13th February 2026

Chase's cash back rewards related to the current acc...

Chase's cash back rewards related to the current account make it very competitive. It's also very save and convenient. Reviewed on: 13th February 2026

Been so helpful ever since I joined

Been so helpful ever since I joined, had a couple of fraud “scares” hit all sorted with the support of customer service Reviewed on: 13th February 2026

Featureless, no post office banking, really quite ba...

Featureless, no post office banking, really quite basic Reviewed on: 13th February 2026

Great cash back, customer service, always keep...

Great cash back, great customer service, always keeping you updated on any issues Reviewed on: 13th February 2026

I have been for years with chase, so easy to manage...

I have been for years with chase, so easy to manage all my accounts Reviewed on: 13th February 2026

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