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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Cannot fault them

Cannot fault them - great customer service, super responsive & great level of interest. Oh and very easy to use app Reviewed on: 13th February 2026

Excellent service and easy to use app.

Excellent service and easy to use app. Reviewed on: 13th February 2026

Great for using overseas.

Great for using overseas. Free account and money transfers instantly. Reviewed on: 13th February 2026

Love the cash back and ease of the app

Love the cash back and ease of the app Reviewed on: 13th February 2026

Everything just works

I have a current account with chase, and I have had no problems. Never had to contact customer support, and everything just works. Reviewed on: 13th February 2026

Very fast and easy transactions with tight security...

Very fast and easy transactions with tight security verification Reviewed on: 13th February 2026

Very fast and easy transactions with

Very fast and easy transactions with Reviewed on: 13th February 2026

I have always found the bank to be helpful whenever...

I have always found the bank to be helpful whenever I have a query. Reviewed on: 13th February 2026

A great bank with great accounts.

A great bank with great accounts. Excellent interest rates that no other banks provide. Reviewed on: 13th February 2026

Absolutely love banking with chase bank.

Absolutely love banking with chase bank. Customer service is always above what I expect and exceed other banks. The ease of the usage of the app is seamless and user friendly. the entirety of the chase experience is incredible and I couldn’t imagine banking with another banking for daily use. I love the round up aspect too, helps save for a rainy day Reviewed on: 13th February 2026

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