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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

Chase bank offer excellent benefits on their current...

Chase bank offer excellent benefits on their current accounts at a stupendous price I shall be changing my current account from nationwide to them Reviewed on: 13th February 2026

My previous encounter I have with them is that you c...

My previous encounter I have with them is that you can’t contact them on phone, but their online service are excellent Reviewed on: 13th February 2026

Now my daily banking , excellent to use , app is ver...

Now my daily banking , excellent to use , app is very user friendly , the odd time I’ve had to contact Chase it has been a very professional contact Reviewed on: 13th February 2026

Excellent current account and customer service

The chase current account is easy to manage through the app and offers all that is needed. Additional benefits are worthwhile. When I had an issue with a scam, customer services through the chat were excellent in resolving the issue and generating a new card number. Reviewed on: 13th February 2026

Amazing bank

Amazing bank from perks to communication Reviewed on: 13th February 2026

always easy to save and move money - great banking e...

always easy to save and move money - great banking experience every time Reviewed on: 13th February 2026

Can not fault Chase, I have not come across anything...

Can not fault Chase, I have not come across anything that I have found difficult to do with my accounts. Reviewed on: 13th February 2026

The account is simple and straightforward to use.

The account is simple and straightforward to use. Reviewed on: 13th February 2026

The best!

Easy to set up, quick and helpful customer service, and easy to use app. Reviewed on: 13th February 2026

No big golf fees

Round up used to save without noticing small amounts along with cash back to pay golf fees Reviewed on: 13th February 2026

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