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Chase Bank: Current Account reviews

View other Chase Bank products
4.95
Based on 39,568 reviews, last reviewed 8th Feb 2025
10679% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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97%
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Latest highest rating:

5

Great customer service of you have a problem. Great customer service of you have a problem. Good rewards and round up feature with decent interest offered. Well laid out app which is easy to navig... Read more Reviewed on: 8th February 2025
James J's avatar
James J

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39568)

Review of the Chase Bank, Current Account:

really great service, always helpful

5
really great service, always helpful and you get the bonus of 1% cashback Reviewed on: 15th February 2024
julie.feathers@googlemail.com's avatar
[email protected]

app is easy to use, with good features

5
app is easy to use, with good features Reviewed on: 7th February 2025
Karen H's avatar
Karen H

Just love how easy it is to access and any problems...

5
Just love how easy it is to access and any problems or enquiries are dealt with swiftly. From moving between savings and current accounts to adding payees. Reviewed on: 7th February 2025
patricia hughes's avatar
patricia hughes

User friendly app and very good customer service

5
User friendly app and very good customer service Reviewed on: 7th February 2025
Geo's avatar
Geo

Easy to use.

5
Easy to use. Clear and concise information Reviewed on: 7th February 2025
Sarah talbot's avatar
Sarah talbot

Brilliant and positive.

5
Brilliant and positive. I am extremely grateful to be your client Reviewed on: 7th February 2025
Va Konate's avatar
Va Konate

Easy to use App, excellent rates!

5
Easy to use App, excellent rates!!! Reviewed on: 7th February 2025
Sarah H's avatar
Sarah H

Great online banking.

5
Great online banking. The cash back is very generous as is the linked savings account and round up saving option. Simple and straight forward to use. I like the immediate notification of what I’ve spent. I love the excellent overseas exchange rates it gives with no commission being charged Reviewed on: 7th February 2025
Mark S's avatar
Mark S

Easy to use.

5
Easy to use. Love that I can use abroad with immediate £ equivalent at good rate shown in my account. Also excellent real time customer service to sort problems. Reviewed on: 7th February 2025
Anne F's avatar
Anne F

Very good with money in the EU, acceptable in France...

5
Very good with money in the EU, acceptable in France and Spain, theses are the only countries I have used it in as yet. Reviewed on: 7th February 2025
Terri W's avatar
Terri W

Highly recommended current account

5
Very accessible customer services. Great range of benefits Reviewed on: 7th February 2025
David Smith's avatar
David Smith

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