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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Very easy to talk to and the app is easy...

Very easy to talk to and the app is easy to use Reviewed on: 13th February 2026

Easy to use, great service and very little charges.

Easy to use, great service and very little charges. Reviewed on: 13th February 2026

Excellent customer service and the app is easy to na...

Excellent customer service and the app is easy to navigate and looks clean Reviewed on: 13th February 2026

24 hour contact available which was very assuring

24 hour contact available which was very assuring Reviewed on: 13th February 2026

Great service with the current account and customer...

Great service with the current account and customer support Reviewed on: 13th February 2026

Easy easy to use

Easy to see where money is coming and going Reviewed on: 13th February 2026

Great staff friendly

Very helpful staff in support teams. Moving around the bank services is easy. l just like using the bank very friendly service thank you.Great staff Reviewed on: 13th February 2026

Fantastic

Great. Customer service is always on point and rewards are top. Don't have a bad word. Reviewed on: 13th February 2026

Innovative banking

Innovative banking i.e. better rates and cashback comapred to the status quo. Reviewed on: 13th February 2026

Great bank.

Great bank. Shame the stopped doing more cashback though Reviewed on: 13th February 2026

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