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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

7215% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

The Chase app is a masterclass in financial UX.

The Chase app is a masterclass in financial UX. It bridges the gap between traditional security and fintech agility, offering seamless "pot" budgeting, real-time rewards tracking, and top-tier fraud protection. It’s the gold standard for intuitive, modern banking. Reviewed on: 13th February 2026

Customer service is excellent and would recommend.

Customer service is excellent and would recommend. Reviewed on: 13th February 2026

Excellent banking app, with good look and feel, and...

Excellent banking app, with good look and feel, and great features Reviewed on: 13th February 2026

You deserve a chase account

Great bank account notified instantly of any transactions, if problem/query , it would be sorted efficiently. Reviewed on: 13th February 2026

Easy to use and reliable backup

Instant feedback, sensible checking of contactless use, easy to navigate smart app and clear and rapid notifications of any changes Reviewed on: 13th February 2026

Excellent

Very user friendly app and communication is excellent Reviewed on: 13th February 2026

Amazing experience!

Chase has been my current account for all my bills, savings, direct debit etc and love how easy it is to build pockets for different expenses. Using its online debit card is also smooth. Love the app! Reviewed on: 13th February 2026

Great Service and Convenient Banking

I’ve had a really good experience with my bank. Their customer service is always polite and helpful, and anytime I’ve had an issue, it was resolved quickly. The mobile banking app is easy to use, and transactions are always smooth. I also appreciate how secure and reliable the bank is. Overall, I feel confident banking with them and I would recommend them to others. Reviewed on: 13th February 2026

It’s just a great and clean bank that makes life way...

It’s just a great and clean bank that makes life way easier and lovely Reviewed on: 13th February 2026

Chase is the easiest account to use

I've had a Chase current account for a couple of years and use it as my main account. Its useful as I can use it in the UK and abroad and not have to think about changing currency. Its easy to use, I like the cashback option and find the service support prompt and helpful. Reviewed on: 13th February 2026

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