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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Great service with the current account and customer...

Great service with the current account and customer support Reviewed on: 13th February 2026

Easy easy to use

Easy to see where money is coming and going Reviewed on: 13th February 2026

Great staff friendly

Very helpful staff in support teams. Moving around the bank services is easy. l just like using the bank very friendly service thank you.Great staff Reviewed on: 13th February 2026

Fantastic

Great. Customer service is always on point and rewards are top. Don't have a bad word. Reviewed on: 13th February 2026

Innovative banking

Innovative banking i.e. better rates and cashback comapred to the status quo. Reviewed on: 13th February 2026

Great bank.

Great bank. Shame the stopped doing more cashback though Reviewed on: 13th February 2026

Couldn’t recommend more

Fantastic couldn’t recommend more Reviewed on: 13th February 2026

Great communication 24/7.

Great communication 24/7. Excellent security when making an “unusual” transaction. Easy to navigate app. Easy to move or transfer money Reviewed on: 13th February 2026

Earn cash back when spending money.

Earn cash back when spending money. Reviewed on: 13th February 2026

APP is very easy to install and load, also transfer...

APP is very easy to install and load, also transfer and paying bills is easy and fast. Reviewed on: 13th February 2026

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