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Chase Bank: Current account reviews

View other Chase Bank products
4.86
Based on 49,010 reviews, last reviewed 7th Jul 2026
99% decrease in 5 star reviews
in the past 90 days
90% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026
Stephanie Derrick's avatar
Stephanie Derrick

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (49010)

Great start with a few bumps in the road

4
Chase by JP Morgan has been (in my opinion) the leading bank for rewarding their customers. And Chase want to continue to give to their customers. Great cashback, really good interest rates with an easy to use application to make banking and saving easier. The only problem as I see it, is that being a newbie to the UK, the application has had some hiccups like when it wasn't showing Income and Outgoings or even an updated balance. But they jumped on the issue as soon as they were made aware, and it was fixed within a day or two. The pros certainly outweigh the cons and I look forward to Chase making me feel more like a valued customer. I hope they stick around! Reviewed on: 17th March 2023
SD B (Beetroot)'s avatar
SD B (Beetroot)

Excellent

5
More than happy I joined, so many benefits and excellent rates. You can even have more than one account. Save as you spend and get paid cash when you spend! Reviewed on: 17th March 2023
sdavies337@yahoo.com's avatar
[email protected]

I never looked back

5
Easy and better value for your hard earn money, 5% on round up and 3% on saving easy access, Reviewed on: 17th March 2023
Carl Knox's avatar
Carl Knox

Great incentives

5
A current account that rewards you Reviewed on: 17th March 2023
Maria's avatar
Maria

Excellent

5
Can't fault Chase excellent customer service & 1% cashback Reviewed on: 17th March 2023
wendy drohan's avatar
wendy drohan

Excellent Bank

5
Very happy with everything connected with Chase Bank Reviewed on: 17th March 2023
johnbookervarley@gmail.com's avatar
[email protected]

Very happy

5
The APP is simple and just does everything you need to do with little ado. The physical card is also clever with no number printed, a simple security measure. Loving Chase. Reviewed on: 17th March 2023
iansummerfield's avatar
iansummerfield

Great app

5
Easy app to use with great benefits, what’s not to like. Reviewed on: 17th March 2023
K Cassidy's avatar
K Cassidy

Very easy to setup

5
Easy to setup and use the app. No hidden charges. Brilliant all round and great for using abroad as there are no charges. Reviewed on: 17th March 2023
Sukhi Lall's avatar
Sukhi Lall

Transparent, clear and easy to use app & good rewards system

4
As above. Never trusted banking apps until Chase as it was very clear 8nstruction on anything you are required to so. App well laid out, prompt notifications and transfer easily set up. Rewards are also better than average with round ups & 1% cashback. Son had a refund issue and queries where quickly dealt with and he was kept informed at every stage. Very happy with my Chase accounts. Reviewed on: 17th March 2023
Fraser Menzies's avatar
Fraser Menzies

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