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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Chase - reliable and secure

We’ve used Chase for a few years now. We are big travellers, and use Chase in all the countries we visit. We transfer funds from another account and it arrives within Chase in seconds Reviewed on: 13th February 2026

A first class bank

Easy to first joint Chase bank. App works very smoothly and details presented for transactions are light years ahead of any other banking app I've used. Like the Round up saving account. Also have a savings account, though the rate is not the best. On the occasions I've had to contact customer service they have been excellent. Overall, I think Chase and its accounts are excellent Reviewed on: 13th February 2026

Awesome online bank I get money back for using my de...

Awesome online bank I get money back for using my debit card Reviewed on: 13th February 2026

Really easy to use with great benefits

Really easy to use with great benefits Reviewed on: 13th February 2026

Makes managing my finances a straightforward process...

Makes managing my finances a straightforward process and is presented in an easy to read and follow format. Reviewed on: 13th February 2026

Chase bank has an app that is very intuitive to use.

Chase bank has an app that is very intuitive to use. The ability to combine a current account and savings within the same app makes it easy to transfer money into my savings really quickly. The facility to set up savings pots that can all be individually named makes saving for a specific purpose very easy to do. Reviewed on: 13th February 2026

I have been using Chase since its entry into UK...

I have been using Chase since its entry into the UK market I have recommended it to many friends and family who have opened accounts. When ever I have had a problem they have helped me sort out and the app has great features and easy to use. Reviewed on: 13th February 2026

Always there to help you ,plus rewards

Always there to help you ,plus rewards Reviewed on: 13th February 2026

Decent cash back benefits.

Decent cash back benefits. Easy to open and use. App features and design could be improved. Reviewed on: 13th February 2026

Fab easy set up good savings rate, app easy to...

Fab easy set up good savings rate, app easy to use Reviewed on: 13th February 2026

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