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Chase Bank: Current account reviews

4.94
Based on 48,990 reviews, last reviewed 5th May 2026
21% decrease in 5 star reviews
in the past 90 days
78% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026
Phil A's avatar
Phil A

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Great app

5
I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Excellent intuitive banking app.

5
Excellent intuitive banking app. Good, clear, user friendly information. Reviewed on: 13th February 2026

The Chase app is quite user friendly and very easy t...

5
The Chase app is quite user friendly and very easy to navigate. Reviewed on: 13th February 2026

Great service and app is easy to use

5
Great service and app is easy to use Reviewed on: 13th February 2026

Chase is quality personified!

5
Every time I needed help with my account, all agents without fail, have a happy and knowledgeable disposition and highly recommended Reviewed on: 13th February 2026

Good customer service.

4
Good customer service. Fast response. Good savings account Reviewed on: 13th February 2026

Fantastic app and customer service, good value cashb...

5
Fantastic app and customer service, good value cashback etc Reviewed on: 13th February 2026

Chase is an exceptional bank

5
Chase is an exceptional bank, I have recommended them to family & friends. Reviewed on: 13th February 2026

Quick and easy, straightforward banking with benefits

5
Quick and easy, straightforward banking with benefits Reviewed on: 13th February 2026

Very good service

5
Very good service and use any country good rate Reviewed on: 13th February 2026

App easy to navigate.

5
App easy to navigate. Good features and good help/advise backup. Reviewed on: 13th February 2026

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