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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great rate

Easy to use app. Great money back on spending and a nice interest rates Reviewed on: 16th March 2023

Excellent service

Makes banking so easy in the United Kingdom Reviewed on: 16th March 2023

Great bank

Easy to use, good rates and great cashback, would recommend Reviewed on: 16th March 2023

Super simple with great benefits

So easy to use the app and get cash back and use internationally without charges. Should give traditional banks a kick up you know where to think about customer experiences. Reviewed on: 16th March 2023

Love Chase! 5 stars

Great current Account with great benefits. Amazing Customer Service. Reviewed on: 16th March 2023

A competitive return

I opened a chase account just to park some savings in initially, because rates on other easy access accounts were (still are for the most part) rubbish; but I've found the convenience of being able to move my money between my chase saver account and my chase current account so convenient that I have pretty much stopped using my Halifax account as my main current account provider and have been using my Chase account instead; with cashback on all purchases currently on offer too, it just sweetens the deal even further. So I dump the bulk of my cash into the saver account to earn interest, then move money from it into the regular account for spending as and when needed. All managed in one place through their app; which, although a bit clunky looking and not as polished as some others, has not let me down yet; and that means a lot too! So I think it's only a matter of time now till I ditch my current provider and let chase handle the whole of my current account needs. Reviewed on: 16th March 2023

Chase Bank are active to market forces

Easy to use App - kept fully informed as to market changes. Love that I get cash back on my current account. Reviewed on: 16th March 2023

it makes banking easy and pleasurable

easy to set up and operate. interest paid. round up. user-friendly app. cashback. Reviewed on: 16th March 2023

Excellent

Very good app and customer service brilliant Reviewed on: 16th March 2023

Great bank with immediate support

I only joined Chase last year, already I’m impressed with their cash back rewards systems plus their customer service support line. It is so helpful, polite, and super efficient. Unlike other banks where you had to wait for so long, Chase always has someone on the other lines, ready to listen and help you in anyway they can. Originally my brother recommended me to join Chase, in the end, our whole family joined (me, my husband & my daughter) because they are that good! For me, most importantly is the support I received when I’ve ran into a major dispute incident with Harrods. Honestly, I would have given up without the team’s professional knowledge of backing me up, giving guidance and representative. The dispute is still ongoing bur no matter what’s the outcome, I am glad and grateful to have Chase right behind me. Highly recommended bank! Reviewed on: 16th March 2023

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