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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

How banking should be

The service is second to none, instant notifications of transactions has to help prevent fraudulent transactions. Interest for spending money - why wouldn’t you! Reviewed on: 16th March 2023

Great account with top up. can't fault

Well worth a look as a secondary account Reviewed on: 16th March 2023

Fantastic accounts, via highly intuitive app

Opening a current account via the banking app, then adding a regular savings account (instant access at an excellent rate), plus a round-up account, could not have been easier, or quicker. I have experience using 6 banking apps from different providers, and Chase are miles ahead of the pack. The accounts opened instantly, and the app is highly intuitive; so easy to navigate and gives great insights into your finances. I have also used their customer services, which were extremely responsive and dealt with my query so quickly. There was no request for me to rephrase or repeat things, as usually occurs with other customer service departments. I have already recommended it to my partner and friend, both of whom have opened Chase current and savings accounts, and are very grateful I brought Chase to their attention. Reviewed on: 16th March 2023

Work well & good

Very good experience with the banking app. Very easy to navigate. Reviewed on: 16th March 2023

First Class

My husband and I both opened account with Chase almost one year ago. Absolutely love the way this bank operates, very simple to use and we get 1% cashback on purchases which is a great bonus. We recommend to all our friends and family Reviewed on: 16th March 2023

Great Bank

Very easy to set up, App very easy to use and keeps you up to date, round up is brilliant Reviewed on: 16th March 2023

Excellent

The best online choice I’ve ever made,when it come to banking Reviewed on: 16th March 2023

Convenience

I feel we have control of our accounts both. The current and savings and that we can budget for things while getting a very competitive interest rate Reviewed on: 16th March 2023

Fantastic product with lots of potential

The app is dynamic, has some room for improvement on layout/and user interfaces but the overall current account product is great. The 1% cashback is a nice touch, and the ability to set up multiple savings pots is solid. Reviewed on: 16th March 2023

Excellent customer service

Really helpful and friendly bank with excellent customer service. Reviewed on: 16th March 2023

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