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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Great banking experience, never had any issues and i...

Great banking experience, never had any issues and it’s always nice to speak to a human when contacting Reviewed on: 13th February 2026

Excellent online banking.

Excellent online banking. Excellent for overseas travel because of free use. Instant updates of transactions. Can't fault it. Reviewed on: 13th February 2026

Chase bank

Excellent bank, cash back on what matters such as travel expenses, fuel. Very good customer service, address issues in his time and are very easy to contact. Much better than UK banks I've used over the years Reviewed on: 13th February 2026

Excellent service and good rewards

Excellent service and good rewards, even with the reduced cash back compared to when it first launched. Reviewed on: 13th February 2026

Easy to use app, can use at home and abroad

Easy to use app, can use at home and abroad Reviewed on: 13th February 2026

Had minimal issues but any i have had resolved strai...

Had minimal issues but any i have had resolved straight away Reviewed on: 13th February 2026

Good exchange rate when using abroad

Good exchange rate when using abroad Reviewed on: 13th February 2026

Easy to open an online account.

Easy to open an online account. Good customer service. Clear services. Reviewed on: 13th February 2026

Very helpful and understanding on a few issues recen...

Very helpful and understanding on a few issues recently Reviewed on: 13th February 2026

Chase bank has got the best ever friendly and secure...

Chase bank has got the best ever friendly and secure app you can ask for. Reviewed on: 13th February 2026

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