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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Customer Satisfaction

Great customer service when required easy to access Reviewed on: 13th February 2026

Happy with everything

Easy. Like instant notifications Reviewed on: 13th February 2026

Such an easy bank to manage my money with.

Such an easy bank to manage my money with. Their customer service is top quality! Reviewed on: 13th February 2026

My experience with Chase Bank has been very positive.

My experience with Chase Bank has been very positive. From the moment I opened my account, the process was smooth and straightforward. The staff has always been professional, friendly, and willing to answer any questions I’ve had. I especially appreciate how easy their online and mobile banking platforms are to use, which makes managing my finances convenient and stress-free. Whether I’m checking my balance, transferring money, or paying bills, everything is simple and efficient. Overall, Chase has provided reliable service, helpful customer support, and a banking experience that I truly value. Reviewed on: 13th February 2026

Brilliant app and super customer service

Brilliant app and super customer service Reviewed on: 13th February 2026

Very easy, simple to use and great customer service!

Very easy, simple to use and great customer service! Reviewed on: 13th February 2026

Excellent all round service from Chase

The Chase banking app is very easy to use and the customer service is always very prompt and very helpful. Well done. Reviewed on: 13th February 2026

Only dealt via app but very efficient and quick serv...

Only dealt via app but very efficient and quick service Reviewed on: 13th February 2026

Always available and happy to help.

Always available and happy to help. Quick resolutions with great advice. Reviewed on: 13th February 2026

Chase makes me earn while I shop

Chase is so easy to manage and work with They offer so many ways to save and invest and the money builds up with me realising. So glad I changed to a chase account and have recommended it to friends and family Reviewed on: 13th February 2026

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