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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48985 reviews)

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4.94

Based on 48,985 reviews, last reviewed 19th Apr 2026

451900% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

The perks that made Chase an attractive choice are n... The perks that made Chase an attractive choice are no longer there. Cashback is now limited to certain types of UK spending only and the interest rate... Read more Reviewed on: 19th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48985)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

The current account and savings account are so easy...

The current account and savings account are so easy to work with through the chase app and the response I received when I had an issue with a supplier that I had paid for was fantastic in resolving the problem. Reviewed on: 13th February 2026

Great bank

They are amazing, amazing bank that provides flexibility in savings Reviewed on: 13th February 2026

Excellent customer service call answered in minutes

Excellent customer service call answered in minutes Reviewed on: 13th February 2026

Great simple website.

Great simple website providing easy access to accounts. Webpage layout is simple to follow and transfer between different accounts. Money transfers in and out of accounts is instant without delays. Reviewed on: 13th February 2026

Everything just works with no fuss.

Everything just works with no fuss. Easy to use app. Reviewed on: 13th February 2026

Happy Customer

I have been with chase for a while now and I am very happy with how easy it is to use. Going overseas is great because they don’t charge you extra costs. Earning back whilst spending is great. When I have reached out to customer services they are always so helpful and quick to solve any issue. Reviewed on: 13th February 2026

Excellent customer interface.

The customer interface is excellent. All that I’ve needed has been easily available and easy to use. This has been the case from initial registration up to today’s use. Reviewed on: 13th February 2026

Easy to use, especially when traveling abroad.

Easy to use, especially when traveling abroad. Reviewed on: 13th February 2026

Excellent service

Clear, straight forward, easy to use Reviewed on: 13th February 2026

Chase, just so easy!

Easy to navigate the Chase app and on occasions I have made direct contact with Chase and the customer care was excellent. Reviewed on: 13th February 2026

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