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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

So easy to chat to someone online

I like the fact that I when I have a query or need any info, it's so easy to chat to someone online and get an instant response. Reviewed on: 13th February 2026

Great service when you need help

Great service when you need help Reviewed on: 13th February 2026

I’ve been with them for over 3 years now and offer g...

I’ve been with them for over 3 years now and offer good incentives to stay with them Reviewed on: 13th February 2026

Brilliant customer service best bank

Brilliant customer service best bank Reviewed on: 13th February 2026

I like the spare change savings and the cashback rew...

I like the spare change savings and the cashback rewards also I feel my money is secure and safe Reviewed on: 13th February 2026

Easy to use app

Easy to use app immediate noticications on usage especially helpful when using abroad Reviewed on: 13th February 2026

Chase customer service is the best

Chase customer service is brilliant. They are very quick in response and answered my questions all the time Reviewed on: 13th February 2026

Every time I spend I’m notified at home and abroad s...

Every time I spend I’m notified at home and abroad so I know exactly how much money I have in my account Reviewed on: 13th February 2026

Spiffing

Round up is imcredible, special offers are brilliant, interest is good, i likw what they do, abaolutely spiffing Reviewed on: 13th February 2026

Clean app, best there is easy to use

Clean app, best there is easy to use Reviewed on: 13th February 2026

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