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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Amazing bank, customer service is top tier!

Amazing bank, customer service is top tier! Reviewed on: 13th February 2026

use to be good with cashback.

use to be good with cashback. Now customer gets very little Reviewed on: 13th February 2026

Good for saving s really good bank

Good for saving s really good bank Reviewed on: 13th February 2026

Everything runs smoothly and is very easy to operate

Everything runs smoothly and is very easy to operate Reviewed on: 5th February 2026

Best bank app

Excellent app and competitive product. It's clear that previously they were focusing on customer acquisition so had very attractive offers - which are now less attractive, but still one of hte best in the market. Exceptional app - everything is intuitive and you can do anything. However, I would really have appreciated a web app as well, as many of us prefer to manage money on computer instead of mobile screens. Reviewed on: 3rd February 2026

Started off amazing and has continued.

Started off amazing and has continued. Saving rates have dropped by quite a lot though since “rewards” have gone. Reviewed on: 1st February 2026

It has been great since I joined them and I am very...

It has been great since I joined them and I am very happy with their service Reviewed on: 27th January 2026

Cash back on fuel and groceries on your current account

Cash back on fuel and groceries on your current account Reviewed on: 26th January 2026

Efficient with really great support

A simple, quick and reliable payment system, with excellent customer support service Reviewed on: 26th January 2026

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