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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Amazingly cheap conversion rate when spending overseas

Amazingly cheap conversion rate when spending overseas Reviewed on: 17th June 2025

Excellent ease of use.

Excellent ease of use. Scheduling facility puts other banks firmly in second place for Standing Order setting up etc. And very easy to open new accounts. Reviewed on: 17th June 2025

Chase Bank - Quality App

After reading about Chase on smartmoneypeople I set up an account within 15 minutes and it was straight forward. I cannot fault it at all as you get the debit card immediately for my iPhone wallet. It gives access to open further current accounts and access to 5% savings. I love this App and Bank as it is easy to use and move money. Reviewed on: 14th June 2025

Was excellent

Was excellent. Started dropping cashback choices. Not to good now. Excellent for use abroas Reviewed on: 14th June 2025

Chase app review

I find chase easy to use, the app is excellent for managing finances and arranging accounts and is very clear on updates, interest and navigating account management. Reviewed on: 14th June 2025

Banking app is easy to use and always working, easy...

Banking app is easy to use and always working, easy to set up the account, very efficient and would recommend. Reviewed on: 13th June 2025

Excellent customer service, very proffessional.

Excellent customer service, very proffessional. Reviewed on: 13th June 2025

Good banking

Rarely need to contact customer services, when I've had any issues, customer service chats have resolved the issue Reviewed on: 13th June 2025

Excellent service and provides all you need from a bank

Excellent service and provides all you need from a bank Reviewed on: 13th June 2025

They change their offers too often

They change their offers too often, but cash back and linked savings are good, and app is very easy to use. Reviewed on: 12th June 2025

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