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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Would be better if 1% wasn’t being reduced however,...

Would be better if 1% wasn’t being reduced however, definitely a nice to have Reviewed on: 18th April 2025

The App has a user-friendly interface.

The App has a user-friendly interface. It's good to have the function of creating multiple current accounts, which help to manage spending easily. Reviewed on: 18th April 2025

Ever since opened Chase account, I have not regretted.

Ever since opened Chase account, I have not regretted. Also, I love round up bit. Reviewed on: 18th April 2025

I would like to express my high recognition and sati...

I would like to express my high recognition and satisfaction with the quality of service provided by your esteemed bank as a customer. Since opening my account, Chase Bank has demonstrated a high level of professionalism and user-friendliness in account management, customer service, and product experience. Reviewed on: 18th April 2025

Rewarding

I'm really pleased with the rewards you get of your purchasing. Reviewed on: 18th April 2025

Save money with chase overseas

Very easy to set up online. I have used my card in the Uk and Gran Canaria, such a big saving on foreign transactions. Reviewed on: 18th April 2025

Great banking app.

Great banking app. User friendly. Intuitive Reviewed on: 18th April 2025

fantastic, quick service and excellent interest rates

fantastic, quick service and excellent interest rates Reviewed on: 18th April 2025

Expensive

Very high fees when compared to other banks. Their brand name is what is making me stick. Extremely expensive Reviewed on: 18th April 2025

Been very impressed with communications since joining.

Been very impressed with communications since joining. Reviewed on: 18th April 2025

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