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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Top1 bank

Very easy and quick to apply. Good customer service. Nice app ui design Reviewed on: 17th April 2025

I have been using the bank and its so easy and user...

I have been using the bank and its so easy and user friendly. With good value products Reviewed on: 17th April 2025

It’s very simple and reliable customer service is 10...

It’s very simple and reliable customer service is 10/10 they deserve it Reviewed on: 17th April 2025

Winner hands down!

A thoroughly refreshing approach to banking, at long last. Reviewed on: 17th April 2025

Best bank

I have been with Chase bank now for some months and I love it. I have received rewards I would recommend this Bank to anyone. Reviewed on: 17th April 2025

Online banking made for me

Online banking made for me Everything is at your finger tips. Extra info for purchases and no charges for overseas use. Reviewed on: 17th April 2025

So easy to deal with other banks should take their l...

So easy to deal with other banks should take their lead. Well done Chase Reviewed on: 17th April 2025

Easy to use - friendly customer experience and good...

Easy to use - friendly customer experience and good range of offers. Reviewed on: 17th April 2025

Online banking at its best.

Really impressive customer service and online banking app well designed, much improved on my experience with high street banks. Reviewed on: 17th April 2025

Super app set up

Set up my account really easily. Card came super quick and the app is really user friendly Reviewed on: 17th April 2025

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