Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48745 reviews)

View other Chase Bank products

4.94

Based on 48,745 reviews, last reviewed 20th Feb 2026

107475% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy account swap with guidance throughout. Easy account swap with guidance throughout. Great communication and easy to use app. A huge step up from my previous account Reviewed on: 20th February 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48745)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

No nonsense, just service!

First class app making e banking so simple and straightforward. There are no gimmicks or fuss contained within the app, it is all about making transactions simple and straightforward which therefore offers super service. Reviewed on: 19th February 2026

Excellent customer service

Their customer service is fabulous. The team hears me and they do everything to see that they can resolve the issue. They are emphatic and attentive. Reviewed on: 19th February 2026

Great account very simple to use

Very simple set up process easy to move money between savings and current and good rates when travelling Reviewed on: 19th February 2026

Innovative and responsive - easy to manage

Innovative and responsive - easy to manage Reviewed on: 19th February 2026

Simple and quick

Just so simple & quick, always wanted to open another bank account but thought it was going to be a very long winded and complex request but was very surprised at how easy it was to open online Reviewed on: 19th February 2026

best bank ever

Answer the phone so fast and always helpful Reviewed on: 19th February 2026

Best bank ever!

Great services. Communication has been excellent. Account works very well. Reviewed on: 19th February 2026

Travel Worry Free

It is a great account especially for Country hopping, you don't have to worry about changing cash or getting the best deal anymore. You have the best deal wherever you are, Alaska, Canada, USA, Turkey,UAE, Europe, Thailand, Japan have used in all these countries with no problems, in Thailand try to charge you a couple of percent in restaurants & bars mainly to cover costs of provider of card reader. I just tell them that's there tip gone & most don't take. Reviewed on: 19th February 2026

Annoying to transfer money into and cash back is lim...

Annoying to transfer money into and cash back is limited Reviewed on: 19th February 2026

Easy & straight forward to use, quick & effective app.

Easy & straight forward to use, quick & effective app. Does what I need it to Reviewed on: 19th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account
from Triodos Bank 4.93 from 8091 reviews
Personal Current Account
from Bank of Ireland 4.15 from 13 reviews
Current account
from The Co-operative Bank 4.06 from 412 reviews

Want to see more from Chase Bank?

Chase Protect
from Chase Bank 4.98 from 46 reviews
Credit card
from Chase Bank 4.95 from 350 reviews
Savings
from Chase Bank 4.94 from 22896 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub